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Customer Reviews.

sales

5

Easy switch from my previous Mini and all controls and features fully explained by the sales rep - Thomas

05 May 2021

service

5

The service of the car was done well within the time frame given and any additional works conveyed as soon as they were discovered.

04 May 2021

service

5

The vehicle check in was quick and the online payment is simple to use and makes pick really quick too.

04 May 2021

sales

5

Smooth ! Easy .

03 May 2021

sales

5

Gemmas was always on hand at the end of the phone to answer any questions we had and nothing was too much trouble.

30 April 2021

sales

5

Awesome experience, couldn't do enough and especially in these weird COVID times.

30 April 2021

sales

5

Staff helful

27 April 2021

sales

5

Handover was great, Tom showed me around my new car and helped me register on the mini app. He helped me understand how to operate the car and made the change over seamless.

20 April 2021

service

5

Everything from start to finish was outstanding.

10 April 2021

service

5

The staff were extremely helpful

10 April 2021

sales

5

Purchase and delivery and everything between was highly satisfactory.

09 April 2021

sales

5

East, streamline transaction

09 April 2021

sales

5

Very helpful and updated throughout the process.

08 April 2021

sales

5

Very knowledgable and kept informed all the way. The process was made very easy.

07 April 2021

sales

5

Responsive and helpful when needed especially trying to source the car I wanted to start with.

07 April 2021

sales

5

Excellent service coupled with flexibility to adapt to my changing requirements made the process so easy. My point of contact was first class.

06 April 2021

service

5

Efficient service carried out promptly as arranged

06 April 2021

service

5

Very easy process.

05 April 2021

service

5

Very helpful service and staff.

05 April 2021

sales

5

Great customer service. Sales executive was excellent throughout the whole process.

02 April 2021

sales

5

The saleswoman was very kind and she assisted me in getting the model that best suits my needs.

30 March 2021

service

4

Service visit went well, however due to Co-Vid waiting outside was somewhat uncomfortable

29 March 2021

sales

5

I got updated every so often.

29 March 2021

sales

5

Swift and concise

29 March 2021

service

5

Everything as I'd expected

26 March 2021

sales

5

Great communication and very helpful and friendly

22 March 2021

service

5

My car was ready on time no waiting

21 March 2021

sales

5

All my questions were fully answered & I was kept updated by the progress of my car.

21 March 2021

service

5

The last time I came to mini fir a service I was very disappointed as felt their customer service had really deteriorated! This time however it was back to the normal excellent service!

18 March 2021

sales

5

It was good considering the circumstances of the pandemic. When I had a concern Thomas was able to help and responded quickly.

18 March 2021

sales

5

Pleasant and very helpful salesman there was nothing difficult with the transaction.

18 March 2021

service

5

Satisfied

17 March 2021

sales

5

All questions answered quickly. Kept in the loop at all stage and deal went from initial discussion to collection in 8 days.

16 March 2021

sales

5

Very satisfied - Stephanie Rose was very helpful and professional.

16 March 2021

service

5

Mini Cooper colleagues friendly and helpful.

15 March 2021

service

4.5

I had an issue with missing trim which was rectified when bought to the customer service manager's attention.

14 March 2021

service

5

It was done fuss free and the dealership was able to take into account requirements due to my disabilities with ease.

14 March 2021

service

5

Solved everything

13 March 2021

sales

5

Very helpful staff

12 March 2021

sales

5

Emma Cooper and stephanie rose deserve the highest praise for all the advice help and assistance they gave making the purchase of my beloved mini a pkeasure . They were brilliant

12 March 2021

sales

5

Everything was easy, no hassle and very relaxed

12 March 2021

sales

5

Good service and car

12 March 2021

service

5

Professional and completed when said

10 March 2021

service

4

They followed up with calls and texts.

09 March 2021

service

5

Car was serviced, feedback about what they'd done excellent and video was a nice touch

09 March 2021

service

5

The booking of the service was easy. Delivery of the car felt safe, and the collection was also handled well.

09 March 2021

sales

5

Easy process form start to finish Sales member Tom made the whole process straight forward and accommodated the pick up and drop off of cars

09 March 2021

service

5

Car runs well after service.

08 March 2021

service

5

Easy book in and collection

06 March 2021

service

5

Efficient and helpful staff.