OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
163 ratings and 108 comments received in the last 90 days.
05 September 2024
Great customer service from Thomas
12 August 2024
All good and would use Chelmsford and Tom for any other mini I want to buy
04 August 2024
Great customer service from start to finish - great handover - Thank you Tabitha
02 August 2024
My dealings with the centre was as smooth as it could be with an attentive member of the centre
01 August 2024
So easy
01 August 2024
i loved the experience from choosing my mini right up to the handover
30 July 2024
Tabitha Dean was fantastic spend time with us to make sure we were happy with our purchase explained in detail about the car this lady is a fantastic asset to your company thank you again tabitha
26 July 2024
Smooth process, informative at all stages.
25 July 2024
Amazing service. Well versed in the Mini Countryman features. No question was too silly!
15 September 2024
As I was having to waiting for my vehicle to be seen my service assistant tried to hurry it along for me.
15 September 2024
Helpful, friendly, professional.
14 September 2024
Quick and easy and helpful
14 September 2024
satisfied
13 September 2024
The process was so smooth.
10 September 2024
Great staff
09 September 2024
Easy to check in, received a video telling me how the car is getting on and any clear advisories and work that needs doing.
08 September 2024
Just good old fashioned kind, polite people
07 September 2024
Good customer relations.
07 September 2024
Very happy, no complaints
13 September 2024
Very good customer service from the outset.